Well, so far Comcast isn’t off to a great start. I had an install scheduled yesterday between 1:00 PM and 5:00 PM to set up my Digital Cable, High Speed Internet, and Digital Voice (VoIP). So, silly me, I get there before 1:00 PM and wait… and wait… and wait.
Around 3:00 PM I get a call from someone at Comcast that tells me that the installer is on his way. Could have been good news, but she follows up by telling me that the installer had used his last Digital Box, and we’d have to schedule someone else to bring one back to me…. or I could go pick one up at the main office. No biggie I though. If he was out by 4:00 PM, I’d be able to get my other errands done and still swing by the Comcast office.
So the guy arrives, looks at a few jacks, and mumbles something about the wiring. Apparently the new house (20 year old hose that is) has what he called “old 45 wiring” which isn’t going to work to well. He tells me that they need to schedule someone to come back out and run all new wiring. Thankfully, they will be able to get someone out there this Saturday… again, between 1:00 PM and 5:00 PM. There goes that day.
Thankfully, I was able to talk the guy into at least turning on the TV. With a little reluctance, he does so, but not before saying “I don’t know how well the reception will be”. So, after he leaves, I hook up TiVo and the TV. Crystal clear. Don’t know what the guy was smoking, but it works, and works just fine. I’d bet that the internet would have worked as well had the guy at least tried to turn it on.
Oh well… at least I was able to watch Heroes last night, and schedule TiVo to records the episodes of Battlestar Galactica and The Dresden Files that I missed.
Tags: Battlestar, Comcast, Digital Cable, Digital Voice, Heroes, The Dresden Files, TiVo, VoIP