Amazon VoD & TiVo Working Again

Back around November or December, an update to TiVo killed the Amazon.com Video on Demand (VoD) service. That really sucked, as I loved being able to download movies and TV shows from Amazon.com to my TiVo boxes. It had been a while, so I figured surely to God they have this thing fixed now. And yesterday evening, I logged into Amazon.com and told it to send me a copy of Supernatural Season 4 Episode 1 to my living room TiVo. I’m happy to report that the service is working once again, though it is a bit slower than I remember… but then, that could very well be my network or something wrong with Comcast.

While I am thrilled that the service is working once again, I must say that I am rather disappointed that I wasn’t notified by Amazon.com or TiVo and informed that the service is working again. A simple email from Amazon, or a notice sent to my TiVo messages should have been extremely easy for them to pull off. Had they notified me, I’d have probably been downloading a lot more moves rather than using the crappy Comcast OnDemand service.

TiVo Update Killed Amazon VoD

I’ve been using TiVo for about 5 years now, and I absolutely love it. It’s a fantastic service that has forever change the way I watch TV. It’s kind of like broadband internet, I cannot imagine going back to the way things were before.

One of the cool things I’ve enjoyed about my TiVo for the last year or so is the ability to rent movies from Amazon Video on Demand (formerly Amazon Unbox) and have the movies downloaded directly to my TiVo. Not only is it a easy to use service, but the cost of most rentals is around $3.99 a whole buck cheaper than what Comcast charges for their extremely slow OnDemand service. And just to throw it in there, renting movies from Apple via iTunes is about the same cost as TiVo-Amazon. ;)

That Amazon-TiVo service worked great until a few days ago when TiVo issues the Fall 2008 Update. The new update changes some of the menus, adds the ability to order pizza from Domino’s, download video on demand from other providers, and unintentionally bricks the Amazon VoD service.

It took me three days of contacting Amazon (email and phone) before I finally got someone on Sunday that actually identified the problem as the TiVo update. Right now when you rent a video, it’ll start to download, and then just vanish. If you check for an error, you get the extremely vague “an error occurred while downloading the video.”

Yesterday morning when I spoke to a rep, they were estimating it’d be ~20 hours before the service was restored. This afternoon when I spoke to someone, there was “no new information.” So Right now, all I can do is wait.

88 Minutes

Being home from work sick, and having already watched The Clone Wars I was getting incredibly board. So I found myself browsing the Comcast OnDemand movie listings. I cam across 88 Minutes staring Al Pachino.

Aside from a tooth brush scene early on the movie, this was actually pretty dull and boring. You have Al Pachino with really bad hair running around for an hour and a half as women in his life are murdered in a way similar to killer he put away a few years before.

Don’t waste your money on this one… wait till it ends up on TV or the free movie section.

Comcast To Offer More Mail Space Than Google

This morning when I checked my email there was a message from Comcast stating that my email would soon be upgraded. Great, after all the only emails I get to that particular account are from Comcast. Usually they are emails about new services (speed boost), changes in the EULA or TOS, or info on new movies that have been added to Comcast OnDemand. Usually nothing that I read.

But for some reason I did read the email from Comcast this morning. Maybe because I’m still half asleep.

Anyway, the email stated that soon my account would be updated to Comcast SmartZone. Basically it’s an improved UI that puts Comcast Digital Voice, email, and contacts all in one place. Good, that’s something they should have done a long time ago.

From the looks of it, Comcast will be integrating Plaxo for the improvements to the contacts section. Upsetting many people, Comcast acquired Plaxo back in July. Plaxo is an interesting service that started out as a fantastic contact management service, and then evolved (identity crisis?) into something that more closely resembled Facebook.

Probably the nicest thing about Comcast, and maybe the only “good” thing they’ve done recently is they will be upgrading all mail accounts to 10G. So yes, they will be offering more storage than Google. Of course, Yahoo! Mail has offered unlimited storage for a few years now. Isn’t about time that everyone removed the storage cap? Space is cheap these days.