Posts Tagged ‘video on demand’

Amazon VoD & TiVo Working Again

Saturday, February 7th, 2009

Back around November or December, an update to TiVo killed the Amazon.com Video on Demand (VoD) service. That really sucked, as I loved being able to download movies and TV shows from Amazon.com to my TiVo boxes. It had been a while, so I figured surely to God they have this thing fixed now. And yesterday evening, I logged into Amazon.com and told it to send me a copy of Supernatural Season 4 Episode 1 to my living room TiVo. I’m happy to report that the service is working once again, though it is a bit slower than I remember… but then, that could very well be my network or something wrong with Comcast.

While I am thrilled that the service is working once again, I must say that I am rather disappointed that I wasn’t notified by Amazon.com or TiVo and informed that the service is working again. A simple email from Amazon, or a notice sent to my TiVo messages should have been extremely easy for them to pull off. Had they notified me, I’d have probably been downloading a lot more moves rather than using the crappy Comcast OnDemand service.

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Update On Amazon on TiVo

Thursday, December 11th, 2008

Just received a follow up email from the Amazon team. For those that don’t want to read the entire message, the gist of it is… it’s broke, we know it, they know it, no clue when it’ll be fixed, TiVo is working on it, and here is a refund.

Additional information is available after the jump. (more…)

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TiVo Update Killed Amazon VoD

Monday, December 1st, 2008

I’ve been using TiVo for about 5 years now, and I absolutely love it. It’s a fantastic service that has forever change the way I watch TV. It’s kind of like broadband internet, I cannot imagine going back to the way things were before.

One of the cool things I’ve enjoyed about my TiVo for the last year or so is the ability to rent movies from Amazon Video on Demand (formerly Amazon Unbox) and have the movies downloaded directly to my TiVo. Not only is it a easy to use service, but the cost of most rentals is around $3.99 a whole buck cheaper than what Comcast charges for their extremely slow OnDemand service. And just to throw it in there, renting movies from Apple via iTunes is about the same cost as TiVo-Amazon. ;)

That Amazon-TiVo service worked great until a few days ago when TiVo issues the Fall 2008 Update. The new update changes some of the menus, adds the ability to order pizza from Domino’s, download video on demand from other providers, and unintentionally bricks the Amazon VoD service.

It took me three days of contacting Amazon (email and phone) before I finally got someone on Sunday that actually identified the problem as the TiVo update. Right now when you rent a video, it’ll start to download, and then just vanish. If you check for an error, you get the extremely vague “an error occurred while downloading the video.”

Yesterday morning when I spoke to a rep, they were estimating it’d be ~20 hours before the service was restored. This afternoon when I spoke to someone, there was “no new information.” So Right now, all I can do is wait.

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